1. About these terms

These terms apply to your use of this website and to any mobile battery replacement, jump start, recovery or garage work we carry out for you across Jumeirah Lakes Towers and the surrounding areas of Dubai — including engine repair, AC service and gas refilling, gearbox and transmission repair, oil change, brake pads, clutch replacement, wheel alignment and suspension, body and paint work, tyre puncture repair, detailing, pre-purchase inspection and 24/7 roadside assistance. By using the site or asking us to attend your vehicle, you accept them.

2. Prices and arrival times shown on this site

Prices shown on this website are indicative starting prices. Battery prices start from AED 180 fitted; garage services are quoted per job after inspection. The final price depends on the battery your vehicle takes or the parts and labour your repair needs, and it is quoted to you before any work begins. No work starts without your approval.

Arrival times shown on this website are averages, not guarantees. Traffic, building and parking access, weather and the time of day all affect how quickly we reach you. We will tell you a realistic time when you call. Our Google ads show the same indicative prices and times — the quote on WhatsApp is what counts.

3. Booking and payment

Work is arranged by phone or WhatsApp — there is no booking form on this site. Before we start, we confirm what needs doing and what it costs, and you are free to decline at that point.

Payment is due on completion, by the methods we confirm with you at the time of booking. For garage work that needs parts ordered in, we may ask for approval of the parts cost before ordering.

4. Battery and service warranty

Batteries we supply and fit carry a warranty of between 12 and 24 months, depending on the battery fitted. The exact term is confirmed on your invoice.

The battery warranty covers manufacturing defects in the battery itself. It does not cover:

• Damage caused by accident, fire, flooding, misuse or attempted repair by someone else.
• A battery drained flat by lights, accessories or a door left open, or by a vehicle left standing for a long period.
• Failure caused by a fault elsewhere in the vehicle, such as a defective alternator, starter or parasitic drain on the electrical system.
• Normal loss of capacity in a battery that has reached the end of its service life.

5. Garage workmanship

Garage repairs (engine, gearbox, transmission, clutch, brakes, suspension, AC, body and paint, tyres, detailing and inspections) carry a 3-month workmanship warranty on the labour we perform. Parts carry the manufacturer's own warranty. Consumables such as oil, filters, gas and brake pads are covered against fitting faults, not against normal wear.

If a concern appears after garage work, tell us promptly and return the car for re-inspection before another workshop touches it, so we can put it right under the warranty.

6. Old batteries

Unless you tell us otherwise at the time, we take the battery we remove away with us for recycling. Once it leaves with us we cannot return it.

7. Your vehicle

By asking us to attend, you confirm that you own the vehicle or are authorised to arrange work on it.

We work with reasonable skill and care. We are not responsible for pre-existing faults or damage, and disconnecting a battery can clear settings that the vehicle stores in volatile memory — radio codes, seat and mirror positions, clock and trip data. Please tell us before we start if your vehicle needs a memory saver.

8. Cancellation

You can cancel at no charge at any point before a van is dispatched to you. If you cancel after we have arrived, a callout charge may apply, and we will tell you what it is before you decide.

9. Website content

The content of this site is provided for general information about our services. We keep it as accurate as we can, but service details, prices and coverage can change without notice.

The text, images, logos and design of this site belong to us and may not be copied or reused without permission.

10. Limitation of liability

This website is provided as it stands. We are not liable for indirect or consequential loss arising from your use of it, or from any reliance you place on information published here.

For work carried out on your vehicle, our liability is limited to putting right the work itself. Nothing in these terms limits any liability that cannot be limited under applicable law.

This site links to third-party services such as WhatsApp and Google. We are not responsible for their content or their terms.

11. Changes and how to contact us

If these terms change, the revised version will be posted on this page with a new date at the top.

For any question about these terms, call +971 50 622 9511 or message us on WhatsApp. We answer 24/7.